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Am I allowed to cancel an order after a shopper accepts my delivery offer? 

Once you make a delivery offer, it is expected that you are fully able to bring this item to your shopper. 

If you are no longer able to travel to your shopper’s city due to a medical or family emergency, message them as soon as possible so that they can find another traveler. 

Note that frequent cancellations will result in suspension from our platform.

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