Can I withdraw my delivery offer?
Yes, as long as your shopper has not accepted your delivery offer, you can withdraw your offer. However, after the shopper accepts your delivery offer, you have committed to delivering the item.
If you absolutely can no longer deliver the item, you can still cancel your delivery offer, but this may negatively affect your profile rating.
Remember to send a message to the shopper so he or she knows that you can no longer deliver their item and will be canceling the order. This is an important aspect of our community guidelines and helps bolster trust among shoppers and travelers. We also suggest posting to the ShipHaly Traveler Lounge to find another traveler quickly.