top of page
All you need to shop from abroad
How does ShipHaly work?
How do I create an order?
What can I order on ShipHaly?
What not to order?
Can I request two items in one order?
My order has no delivery offers.
Can I message potential travelers?
I received a delivery offer. What now?
I want to offer my traveler more money.
Why can’t I edit the traveler fee for my order?
I accepted a delivery offer. What now?
When am I charged for my order?
Who pays for the item?
Why does my traveler buy my item?
Why do I need to pay in advance?
What is ShipHaly's Money Back Guarantee?
What are the payment options?
Is my banking information kept private?
Why is there a service fee?
What is a traveler fee?
Can you explain all the fees I’m seeing in the order form?
How do I contact my traveler?
Where do I pick up my order?
How do I know that my traveler will deliver my order?
My traveler isn't responding.
My traveler didn't show up.
Can my traveler ship or courier my product to me?
I want to cancel my order.
What happens if my traveler cancels my order?
My order arrived without packaging.
My order arrived broken or incomplete.
bottom of page