Traveler's FAQs

All you need to make money travelling

Can I trust my shopper?

What if the price of my item changes after my delivery offer is accepted?

How does ShipHaly work?

Am I allowed to cancel an order after a shopper accepts my delivery offer?

How do I find orders?

Shoppers aren’t accepting my delivery offers.

My delivery offer was accepted. What now?

Why do I need to buy my shopper’s item?

Can I withdraw my delivery offer?

How do I contact my shopper?

How do I know the item I am delivering is safe to carry?

When do I get paid?

How do I get Paid?

What if I don’t see my payouts?

My payout didn’t go through.

What if my shopper refuses to pay me?

The item doesn’t fit in my suitcase.

What happens if my shopper cancels my order?

My shopper wants me to cancel their order but I already bought their item.

What happens if I incurred extra expenses purchasing or delivering a product?

What are my options to collect and pay customs duties?

What if my shopper doesn’t show up?

Where do I meet my shopper?

Can I use a courier service to deliver my shopper's order?